SultanSelect Marketplace Buyer Terms

1. Buyer Eligibility

• Account Requirements: To make purchases on SultanSelect, you must create a buyer account with accurate and up-to-date information. By registering, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
• Account Security: You are responsible for maintaining the confidentiality of your account information, including your password. Any activities under your account are your responsibility. Notify SultanSelect immediately if you suspect unauthorized use of your account.

2. Purchasing Products

• Product Listings: Buyers are responsible for reviewing product descriptions, prices, shipping information, and seller terms before making a purchase. Ensure that you understand what you are purchasing and that the product meets your needs.
• Pricing: All prices listed on SultanSelect are in the specified currency and include any applicable taxes and fees. Buyers should be aware of any additional costs, such as shipping or customs duties.
• Payment: Payments must be made through the SultanSelect platform using the approved payment methods. Payment is required at the time of purchase, and funds will be held until the order is confirmed by the seller.

3. Order Fulfillment and Delivery

• Shipping: The seller is responsible for shipping the product to the address provided by the buyer. Buyers should ensure that their shipping information is accurate and up-to-date. Delivery times and costs will vary depending on the seller's location and shipping method.
• Pickup: If a pickup option is available, buyers must arrange transportation and collect the item from the specified location at the agreed-upon time.
• Order Tracking: Buyers can track their orders using the information provided by the seller. It is the buyer's responsibility to monitor the delivery status and follow up if there are any issues.

4. Returns, Refunds, and Cancellations

• Return Policy: Buyers should review the seller's return and refund policy before making a purchase. Not all items may be eligible for returns. If returns are allowed, the buyer is typically responsible for return shipping costs unless otherwise specified.
• Refunds: Refunds will be processed according to the seller's policy and any applicable legal requirements. If a refund is issued, it will be credited to the original payment method.
• Order Cancellations: Buyers may cancel an order if the seller has not yet shipped the item. To request a cancellation, contact the seller as soon as possible. Cancellations may be subject to the seller's approval.

5. Buyer Conduct

• Professionalism: Buyers are expected to communicate with sellers respectfully and professionally. Disrespectful or abusive behavior towards sellers or SultanSelect staff will not be tolerated.
• Honesty: Buyers must not engage in fraudulent activities, such as filing false claims, attempting to manipulate reviews, or misusing the platform in any way.
• Compliance with Policies: Buyers must adhere to all SultanSelect policies, including those related to payment, returns, and prohibited conduct.

6. Dispute Resolution

• Disputes with Sellers: If a buyer encounters an issue with a purchase, such as receiving the wrong item or a damaged product, they should contact the seller directly to resolve the issue. SultanSelect may assist in mediating disputes but does not guarantee a resolution.
• Reporting Issues: Buyers are encouraged to report any violations of these terms or other concerns to SultanSelect. The platform will investigate and take appropriate action if necessary.

7. Intellectual Property

• Respect for IP: Buyers must respect the intellectual property rights of sellers and other users. Unauthorized use or reproduction of content from SultanSelect is prohibited.

8. Termination of Buyer Account

• Voluntary Termination: Buyers may close their account at any time by contacting SultanSelect support. Before closing an account, ensure that all outstanding transactions are resolved.
• Involuntary Termination: SultanSelect reserves the right to suspend or terminate a buyer's account for violations of these terms, fraudulent activity, or other misconduct. In such cases, any pending orders may be canceled.

9. Limitation of Liability

• Liability: SultanSelect is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform, including but not limited to issues with product quality, delivery, or loss of profits.

10. Indemnification

• Indemnification: Buyers agree to indemnify and hold SultanSelect harmless from any claims, damages, or expenses arising from their use of the platform or violation of these terms.

11. Modifications to Terms

• Updates: SultanSelect may update these buyer terms from time to time. Buyers will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.

12. Governing Law

• Jurisdiction: These buyer terms are governed by the laws of the jurisdiction in which SultanSelect operates. Any disputes will be resolved in the appropriate legal venues.

13. Contact Information

• Support: For any questions or concerns regarding these terms, buyers can contact SultanSelect customer support at [contact information].

By using SultanSelect, you agree to comply with these buyer terms, ensuring a fair and positive marketplace experience for all users.

SultanSelect Marketplace Seller Terms

1. Seller Eligibility

• Account Requirements: To sell on SultanSelect, you must create a seller account with accurate and up-to-date information. You must be legally authorized to operate a business and enter into binding contracts.
• Verification: SultanSelect may require verification of your identity, business details, and products before allowing you to sell on the platform.

2. Product Listings

• Accuracy: Sellers must provide accurate and complete information for all products, including descriptions, prices, images, and any relevant terms. Misleading or false information is strictly prohibited.
• Compliance: All products listed must comply with applicable laws and regulations. Sellers are responsible for ensuring that their products meet all legal requirements.
• Prohibited Items: Certain items may be prohibited from sale on SultanSelect. Sellers must review and adhere to the platform's prohibited items policy.

3. Pricing and Payment

• Pricing: Sellers set their own prices, which must be clearly stated in the listing. Prices must include any applicable taxes, fees, or additional charges.
• Payment Processing: Payments are processed through SultanSelect's secure payment system. Sellers will receive payouts according to the platform's payment schedule, minus any applicable fees.
• Fees: SultanSelect may charge transaction fees, listing fees, or other service fees. These fees will be disclosed to sellers in advance.

4. Order Fulfillment

• Shipping: Sellers are responsible for packaging and shipping orders in a timely manner. Shipping costs, methods, and timeframes should be clearly communicated to buyers.
• Pickup: If offering a pickup option, sellers must clearly specify the pickup location and ensure that the item is available at the agreed-upon time.
• Order Status: Sellers must update the order status and provide tracking information when applicable. Prompt communication with buyers regarding order status is required.

5. Returns, Refunds, and Cancellations

• Return Policy: Sellers must clearly state their return and refund policies in their product listings. Policies should be fair and comply with applicable consumer protection laws.
• Refunds: Refunds must be processed promptly according to the seller's stated policy and any applicable legal requirements.
• Cancellations: If a seller needs to cancel an order, they must notify the buyer immediately and provide a reason for the cancellation. Repeated cancellations may result in penalties or account suspension.

6. Customer Service

• Communication: Sellers are expected to respond to buyer inquiries in a timely and professional manner. Good communication is key to maintaining a positive reputation on the platform.
• Dispute Resolution: In the event of a dispute, sellers must work with buyers to resolve the issue. SultanSelect may intervene if necessary but does not guarantee a resolution.

7. Seller Conduct

• Professionalism: Sellers must conduct themselves professionally at all times, treating buyers, other sellers, and SultanSelect staff with respect.
• Prohibited Conduct: Sellers must not engage in fraudulent activities, manipulate reviews, or engage in any behavior that violates the platform's rules or harms the integrity of the marketplace.
• Compliance with Policies: Sellers must adhere to all SultanSelect policies, including those related to prohibited items, intellectual property, and fair trade practices.

8. Intellectual Property

• Ownership: Sellers must have the legal right to sell the products they list on SultanSelect. Any content (images, descriptions, etc.) uploaded by sellers must not infringe on the intellectual property rights of others.
• Use of Content: By listing products on SultanSelect, sellers grant the platform a non-exclusive, royalty-free license to use, reproduce, and display the content for promotional purposes.

9. Termination of Seller Account

• Voluntary Termination: Sellers may terminate their account at any time by contacting SultanSelect support. Sellers remain responsible for fulfilling any outstanding orders.
• Involuntary Termination: SultanSelect reserves the right to suspend or terminate a seller's account for violations of these terms, fraudulent activity, or other misconduct. In such cases, sellers will be notified, and any pending transactions may be withheld or canceled.

10. Modifications to Terms

• Updates: SultanSelect may update these seller terms from time to time. Sellers will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.

11. Liability and Indemnification

• Liability: SultanSelect is not liable for any damages, losses, or disputes arising from the sale of products on the platform. Sellers are responsible for their own actions and the products they sell.
• Indemnification: Sellers agree to indemnify and hold SultanSelect harmless from any claims, damages, or expenses arising from their use of the platform or violation of these terms.

12. Governing Law

• Jurisdiction: These seller terms are governed by the laws of the jurisdiction in which SultanSelect operates. Any disputes will be resolved in the appropriate legal venues.

13. Contact Information

• Support: Sellers can contact SultanSelect support for assistance with any issues related to their account or sales.

By selling on SultanSelect, you agree to comply with these seller terms, ensuring a fair and transparent marketplace experience for all users.

Sultanselect Wholesale Marketplace Terms and Conditions

Introduction Welcome to Sultanselect, a wholesale marketplace designed to connect buyers and sellers of wholesale goods. By accessing or using our platform, you agree to abide by these terms and conditions. These terms outline the rules and regulations for using the Sultanselect marketplace, including your rights, responsibilities, and the policies that govern your interactions with other users.

1. Acceptance of Terms By registering for an account, browsing, or making transactions on Sultanselect, you agree to these terms and conditions. If you do not agree, you may not use the platform.

2. User Accounts

• Eligibility: You must be at least 18 years old and have the legal capacity to enter into binding contracts.
• Account Information: Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account and password.
• Account Use: You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized use of your account.

3. Listings and Products

• Accuracy: Sellers must provide accurate descriptions and details of their products, including pricing, availability, and any relevant terms. Misleading or false information is prohibited.
• Compliance: All products listed must comply with applicable laws and regulations. It is the seller's responsibility to ensure that their products meet legal standards.
• Prohibited Items: Certain items may be prohibited from sale on Sultanselect. Sellers must adhere to our prohibited items policy.

4. Transactions

• Pricing: All prices listed on the platform must be in the specified currency and include any applicable taxes or fees.
• Payment: Payments must be made through the approved methods on the platform. The platform may charge fees for processing payments, which will be disclosed to users.
• Order Fulfillment: Sellers are responsible for fulfilling orders promptly and as described. Buyers are responsible for providing accurate delivery information.

5. Delivery and Pickup

• Shipping: Sellers are responsible for arranging and covering the cost of shipping unless otherwise agreed upon with the buyer. Tracking information should be provided when applicable.
• Pickup: If a pickup location is arranged, the buyer is responsible for arranging transportation and collecting the item at the agreed-upon time.
• Delivery Disputes: Any disputes regarding delivery must be reported to Sultanselect within the specified timeframe.

6. Returns and Refunds

• Return Policy: Sellers must clearly state their return and refund policy in their listings. Buyers should review these policies before making a purchase.
• Refunds: Refunds will be processed in accordance with the seller's policy and any applicable laws. Sultanselect may mediate disputes but does not guarantee a resolution.

7. User Conduct

• Prohibited Conduct: Users must not engage in illegal activities, harass other users, or engage in fraudulent behavior on the platform.
• Respectful Communication: All interactions on Sultanselect must be respectful and professional. Abuse, hate speech, or discriminatory behavior will not be tolerated.
• Reporting Violations: Users are encouraged to report any violations of these terms to Sultanselect.

8. Intellectual Property

• Ownership: All content on the Sultanselect platform, including text, images, and trademarks, is the property of Sultanselect or its licensors. Users may not use this content without permission.
• User Content: By uploading content to the platform, you grant Sultanselect a non-exclusive, royalty-free license to use, modify, and distribute your content.

9. Limitation of Liability Sultanselect is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform, including but not limited to product defects, delays, or loss of profits.

10. Indemnification Users agree to indemnify and hold Sultanselect harmless from any claims, damages, or expenses arising from their use of the platform or violation of these terms.

11. Termination Sultanselect reserves the right to suspend or terminate accounts that violate these terms or engage in prohibited conduct. Users may also terminate their accounts by contacting customer support.

12. Modifications to Terms Sultanselect may update these terms and conditions from time to time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.

13. Governing Law These terms and conditions are governed by the laws of the jurisdiction in which Sultanselect operates. Any disputes arising from these terms will be resolved in the appropriate legal venues.

14. Contact Information For any questions or concerns regarding these terms and conditions, please contact Sultanselect customer support at [contact information].

By using Sultanselect, you agree to comply with these terms and conditions, ensuring a safe and fair marketplace for all users.